There is much being said about the idea of trust in recent times, and with good cause. You only need to look to the state of 'alternative facts', the political landscape and more recently in Australia, the royal commission into banking and finance. Trust is leader led, as much as culture is, and really the two concepts are interdependent when creating constructive and healthy culture.
Bringing it back to leadership though; we know that the ability to build trust is a critical characteristic of effective leadership. Whether directly, when you are the manager, or indirectly, like in a matrix where influencing with integrity is the key skill. It also underpins the achievement of healthy employee engagement - after all, a position of trust is what we aspire to as engaging leaders.
Over the years I have seen good leaders suffer because they get the trust dimension so terribly wrong; and most times it is not because they don’t understand the importance of trust, it is because they expect trust to be given almost immediately.
If you are new to a leadership role, either for the first time, or as an experienced leader transitioning across, it won't matter that you have a great track record as a leader. Nor will it matter if you have immense pressure to get fast results.
Neither give you the right to demand immediate trust.
You are a stranger. Even if you are from the same organisation, and you are known, or some people have worked with you in the past; the fact is that 'new' trust has to be built in the context of your new role. Being known as a colleague is much different than being known as a leader. There are different qualities and attributes required in each role.
So how can you build trust and honour the relationships you want to build? Here are a few important things to remember:
Finally, trust is not something that needs to be spoken of or made explicit. It is something that occurs organically as a natural respect co-existing between two people or groups that has been earned. Aside from healthy results, you will know when you are in a high trust relationship or team…you will just know.